Shipping policy

Once full payment has been received, the completed piece will be carefully packaged
and shipped via our selected courier. VELA Jewels Co. is not responsible for:
Delays caused by courier services

• Customs processing delays
• Incorrect shipping information provided by the client
• Risk of loss transfers to the client once the parcel has been marked as delivered.

Once full payment has been received, the piece will be carefully packaged and shipped. VELA Jewels Co. is not responsible for courier delays or issues arising from incorrect shipping information provided by the client.